The quality policy of Sheet Metal Services is to satisfy the requirements of our customers in every way that we can. This can only be achieved by operating a comprehensive, coordinated quality system that ensures the quality of all products, processes, and services offered by the company.

This system is designed to meet the requirements of ISO 9001 and will be implemented across the whole of the company and embrace all the activities which impact upon our customers. The directors and managers of the company are committed to ensuring that the systems are effective in achieving quality and satisfying customers both now and in the future. To this end, we will strive to continually improve on products, processes and our quality management system.

Directors set quality objectives which are closely monitored, measured and reported upon at regular review meetings. Our management team is committed to fostering a culture of continuous improvement to recognise effective teamwork and individual performance. We will review our products and processes regularly.

The company recognises the need for competent staff and will continue to provide training to meet future needs. Our aim is to work with our customers to further enhance our services and to provide total customer satisfaction as well as leading the way forward in producing quality components.

Ross Burns (Director)