Our aim is to work with our customers to further enhance our services and to provide total customer satisfaction as well as leading the way forward in producing quality components. We pride ourselves in providing quality service and delivering on time every time at competitive prices.
It is the stated quality policy of Sheet Metal Services to satisfy the requirements of our customers in every way that we can.
This can only be achieved by operating a comprehensive, coordinated quality system which assures the quality of all products, processes and services offered by the company. This system is designed to meet the requirements of ISO 9001 and will be implemented across the whole of the company and embrace all of the activities which impact upon our customers.
The directors and managers of the company are committed to ensuring that the systems are effective in achieving quality and satisfying customers both now and in the future. To this end, we will strive to continually improve on products, processes and our quality management system. The Directors will set quality objectives which will be monitored, measured and reported upon at the Review Meetings.
The management team is committed to fostering a culture of continuous improvement. To recognise effective teamwork and individual performance. We will review our products and processes regularly. The company recognises the need for competent staff and will continue to provide training to meet the future needs.